About Us

Ember & Stonehouse is a specialist customer centric retailer based in the UK offering competitive prices on quality products that enhance the staying in experience. We partner with premium suppliers to supply our customers with premium products and are on hand to support our customers throughout their purchasing journey. Our goal is to provide every customer with a fantastic shopping experience by offering high quality products and outstanding customer support across the UK and Northern Ireland.

We were founded with a vision and a purpose to make our customers home their sanctuary and haven. Our founder has a dream of the perfect stone cottage complemented by roaring fires and surrounded with laughter. This passion for calm and stillness within our own homes fuelled our founder to find brands that she envisions for her own home. Being neurodivergent, she has high standards with regards to the customer experience and focusses on ensuring strong communication throughout the buying process into the aftercare as well.

Our head office is in Edinburgh but we distribute from warehouses across the UK through our courier partners and operate on a direct to customer dispatch model. We are passionate about making your home your playground and creating fantastic entertaining spaces and we aim to offer the customer the best possible within this industry. 

If you need any support with a product or have a particular question, we are here to help simply visit our Contact Us page to contact us directly.