Ember & Stonehouse is a UK-based, customer-focused retailer offering premium products that elevate the staying-in experience. We work with trusted suppliers to deliver high-quality items at competitive prices, backed by outstanding customer support across the UK and Northern Ireland.
Founded with a vision to make every home a sanctuary, our brand is inspired by the warmth and charm of a stone cottage filled with comfort and joy. Our neurodivergent founder brings a passion for detail and a commitment to exceptional customer experiences, from purchase to aftercare.
Headquartered in Edinburgh, we operate a direct-to-customer model with nationwide distribution via our courier partners. Whether you're creating a cozy retreat or an entertaining space, we’re here to help you make your home your haven.
At the heart of everything we do is a commitment to excellence – in our products, our service, and the relationships we build with our customers. These core values guide us every step of the way:
Partnering With Premium Suppliers
We only work with suppliers who are as passionate about their products as we are. Each one is hand-picked for their dedication to quality, craftsmanship, and innovation – ensuring we offer only the very best to our customers.
Customer Obsessed
Your experience matters. From your first enquiry to post-purchase support, we’re here to make the process seamless, helpful, and enjoyable. We’re genuinely invested in helping you find the perfect solution for your needs.
Honesty & Integrity
We don’t just sell ovens – we offer tailored, impartial advice. Because we only stock premium products, we have the freedom to focus on what’s best for you, not what’s best for us. That means honest guidance, every time.
Built on Customer Trust
We believe trust is earned – through transparency, consistency, and outstanding support. Whether you’re buying your first oven or upgrading a long-loved setup, we’re with you for the long haul. Our goal is to build lasting partnerships with customers who know they can rely on us.
Flexible Payment Options
Enjoy the freedom to pay your way with multiple secure payment methods.
Free Delivery Over £100
Spend £100 or more and enjoy free, fast delivery on your order.
Personalised Expert Advice
Tailored guidance from experts to help you choose with confidence.
Purchase an Fontana Forni pizza oven from us and receive a free gift.
More details available on the product page. This offer can be used in conjunction with our newsletter mystery discount.
Free signed Gino D'Acampo booked when purchasing our bundle offer. Bundle includes pizza oven and accessories to get you started.
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